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Privacy

At Arc Trading, the confidentiality of our customers' nonpublic personal information is of utmost importance, and Arc Trading maintains high standards to safeguard such information. Arc Trading collects and maintains nonpublic personal information in the course of our normal business operations.

Accordingly, Arc Trading has established measures and procedures to assure that this nonpublic personal information is used for Arc Trading business purposes only. We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. Arc Trading employees who have access to this information are required to comply with Arc Trading's policies to keep the information confidential.

Arc Trading collects nonpublic personal information about you from the following sources:
  • Information we receive from you on applications or other forms
  • Information about your transactions with us, our affiliates, or others
  • Information we receive from a consumer reporting agency

Arc Trading maintains the confidentiality of customer information and we do not disclose any nonpublic personal information about our customers or former customers to anyone except as requested or authorized by our clients and as required by law.

Internet Privacy Statement

We understand that privacy is a concern for visitors to our website.

Arc Trading provides information about our firm on our website. You can visit our site to read about our firm, its products and services, preview our research reports, use our branch office locator and other features. We provide this information without requesting any information about you.

In maintaining the Arc Trading website, we gather information about our visitors. Arc Trading routinely gathers data on website activity, such as how many people visit the site, pages they visit, how long they visit, etc. This information is obtained on an anonymous and aggregate basis and it helps us measure the use of the website's content. None of the information is associated to you as an individual. We use these statistics to monitor the performance of the website and to make improvements.

In certain cases, where users may want additional information from Arc Trading, we will also collect information voluntarily provided to us by site visitors. This personal information includes name, address, telephone and fax numbers, email, as well as other demographic and customer information as needed. This information is collected when the visitor supplies information to us using one of our online request or contact forms. In addition, we may also request additional information that is collected through our voluntary online surveys. Arc Trading does not disclose personal information about our customers to anyone, except as requested or authorized by our customers and as required by law. Arc Trading will use reasonable precautions to maintain the confidentiality of the information provided to us.

We may also link to external sites from our website. If you visit an external website linked from the Arc Trading website, we are not responsible for the privacy policy, if any, used by the other website(s). View our hyperlink disclaimer for more information.

Changes in Internet technology and the services we provide on our website may result in changes to this privacy policy. Any changes that we make to the privacy policy will be posted on this website.

If you have any questions about this policy, you may contact us using our "Contact Us" feedback form.